Hotel Krystal Ixtapa ★★★★

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Krystal Ixtapa | Ixtapa | Mexico

Boulevard Ixtapa 4 y 4 A Zona Hotelera, 40880 Ixtapa, Mexico

➤ Krystal Ixtapa | Guerrero

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Providing an ideal beachfront location in the center of Ixtapa's hotel district, this hotel offers on-site dining options along with comfortable accommodations and friendly, multi-lingual services.

The Krystal Ixtapa provides everything needed for a relaxing and enjoyable stay, including an on-site gift shop, activities for kids and indoor and outdoor swimming pools. Guests can also dine at one of the hotel's several on-site restaurants or relaxing with a cocktail from one of the bars.

Guests at the Krystal Ixtapa can easily discover a variety of recreational activities only moments away. Deep-sea fishing, golfing, shopping, swimming and sailing are all available nearby.

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Room choices in Hotel Krystal Ixtapa

Hotel Krystal Ixtapa Services

Internet WiFi is available in all areas and is free of charge.
Bathroom Toilet paper, Towels, Private bathroom, Free toiletries, Shower
View View
Outdoors Beachfront, Private beach area, Balcony, Garden
Activities Bicycle rental, Bike tours, Beach, Water park, Evening entertainment, Kids' club, Nightclub/DJ Additional charge, Entertainment staff, Karaoke, Billiards, Children's playground, Games room, Golf course (within 3 km) Additional charge
Media & Technology Cable channels, Telephone, TV
Food & Drink Coffee house on site, Wine/champagne Additional charge, Kid meals, Snack bar, Bar, Restaurant
Parking Free private parking is possible at a location nearby (reservation is not needed)., Parking garage
Services Concierge service, Luggage storage, Tour desk, Babysitting/child services Additional charge, 24-hour front desk, Meeting/banquet facilities Additional charge, Room service
Reception services Invoice provided
Entertainment and family services Kids' outdoor play equipment
Safety & security Fire extinguishers, CCTV in common areas, Smoke alarms, Key card access, 24-hour security, Safety deposit box
General Minimarket on site, Air conditioning, Non-smoking throughout, Lift, Ironing facilities, Facilities for disabled guests, Non-smoking rooms, Iron
2 swimming pools Open all year, Water slide, Pool/beach towels, Sun loungers or beach chairs, Suitable for kids
Wellness Kids' pool, Fitness, Spa facilities, Sun umbrellas, Sun loungers or beach chairs, Water slide, Massage Additional charge, Spa and wellness centre Additional charge, Fitness centre
Languages spoken English, Spanish

Hotel Krystal Ixtapa Terms and Conditions

Check-in From 16:00
Check-out Until 12:00
Cancellation/ prepayment Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.
Children and beds Children of any age are welcome.
Age restriction The minimum age for check-in is 18
Pets Pets are not allowed.
Groups When booking more than 5 rooms, different policies and additional supplements may apply.
Accepted payment methods Cash Krystal Ixtapa accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
To consider
The property has the Stay Safe & Clean Sanitary Certification.

Reservations above 5 rooms will apply a policy group, property will be in contact with you in order to deliver terms and conditions.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

How do I get the best price guarantee for Hotel Krystal Ixtapa?

Best price guarantee on our site. Book here and avoid any surprises at your arrival to Hotel Krystal Ixtapa. If you find a better rate on pages like Booking.com, Expedia or Hotels.com, contact us through our page's "Contact" tab and we'll improve the rate by up to 10%.

Is WiFi available at Hotel Krystal Ixtapa?

WiFi is available in all areas and is free of charge.

Is there free parking available at Hotel Krystal Ixtapa?

Free private parking is possible at a location nearby (reservation is not needed)., Parking garage

What are the outdoor activities at Hotel Krystal Ixtapa

Beachfront, Private beach area, Balcony, Garden

What languages are spoken at Hotel Krystal Ixtapa?

English, Spanish

What services are offered at Hotel Krystal Ixtapa?

Concierge service, Luggage storage, Tour desk, Babysitting/child services Additional charge, 24-hour front desk, Meeting/banquet facilities Additional charge, Room service

What are the general services offered at Hotel Krystal Ixtapa?

Minimarket on site, Air conditioning, Non-smoking throughout, Lift, Ironing facilities, Facilities for disabled guests, Non-smoking rooms, Iron

Are pets allowed at Hotel Krystal Ixtapa?

Pets are not allowed.

What is the check-in time at Hotel Krystal Ixtapa?

From 16:00

What is the check-out time at Hotel Krystal Ixtapa?

Until 12:00

100% real reviews of Hotel Krystal Ixtapa

If you have any questions regarding the facilities or services provided at Hotel Krystal Ixtapa, contact our guest service department, where an agent will be more than happy to resolve any query, prior to your booking.

7,0
Purpose of trip: Leisure trip
What was the highlight of Hotel Krystal Ixtapa
Good
The service was great
Overcrowded
8,0
Purpose of trip: Leisure trip
What was the highlight of Hotel Krystal Ixtapa
Comfortable and good location.
The young man at the front desk was very friendly and respectful. The ceviche bar is excellent!
Check in was delayed due to rooms not being ready. The hotel is very short staffed making the poor employees do the work of three people each. not a big variety of food in buffet
8,0
Purpose of trip: Leisure trip
What was the highlight of Hotel Krystal Ixtapa
Very Good
The food was fantastic. Real mexican food and tasty. My kids loved playing in the ocean with the waves more than Cancun because the water was clean and no rocks to step on. We even went for a run barefoot early in the morning. The sand felt great in your feet.
Elevators closed on us a few times so we had to watch for it. Miscommunication between departments. They need a better customer service by phone and by e-mail. There was a misunderstanding with my payment and supposedly they cancelled my reservation but other department said they didn't do it was very stressful before getting there. Once I was there it was a good experience but the misunderstanding and stress prior to it would have been better if they would have communicated better between departments and if they had a prompt response team.
6,0
Purpose of trip: Leisure trip
What was the highlight of Hotel Krystal Ixtapa
Staff was great, but the place needs a lot of updates and needs to be rid of the bugs in rooms.
The breakfast was ok, food was cold like pancakes and French toast, but the staff was amazing.
The staff was very friendly, and Victor who worked the pool service area was amazing

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